FAQ
Frequently asked questions
We aim to dispatch orders within 1–2 working days. Once your order has been dispatched, delivery will usually take 2–3 working days depending on the postal service.
You’ll receive an email when your order has been dispatched so you know it’s on its way.
To keep your dog’s treats fresh and tasty, we recommend storing them in a cool, dry place away from direct sunlight and moisture.
Once opened, keep the packaging tightly sealed or transfer the treats to an airtight container where appropriate.
Always check the best-before date and individual product packaging for any specific storage instructions.
Because our products are food items for dogs, we cannot accept returns of treats that have been opened or where the packaging seal has been broken.
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible and we’ll be happy to help. 🤎
Have a question about our treats or your order? We’d love to hear from you! 🐾
You can get in touch with WinniesWoofBites by:
📧 Email: Winnieswoofbites@outlook.com
📱 Instagram: Winnieswoofbites
We’ll get back to you as soon as possible and are always happy to help. 🤎
We carefully select our range of dried dog treats from trusted wholesalers, choosing tasty options that allow us to offer something for different dogs, tastes and needs.